Helping the people of Burlington County and beyond. Since 1972.

CONTACT of Burlington County responded to its first call for help on July 9, 1972. Since that date, CONTACT has provided free, confidential and continuous 24/7 crisis response to the Burlington County Community.

CONTACT is accredited by CONTACT USA, affiliated with LifeLine International and is a United Way of Greater Philadelphia and Southern New Jersey Partner Agency. We are members of the American Association of Suicidology (AAS); the National Association of Information and Referral Services (AIRS); the New Jersey Coalition Against Sexual Assault (NJCASA); the Rape, Abuse, Incest National Network (RAINN), and the American Foundation for Suicide Prevention (AFSP), among others.

CONTACT serves on many human and social services committees and cooperates with other local agencies in coordinating and delivering services.

CONTACT of Burlington County is governed by a volunteer Board of Trustees composed of CONTACT community and business representatives.

CONTACT of Burlington County is supported by the community it serves. Funding sources are local organizations, businesses, civic groups, churches, congregations, individuals, foundations, United Way, the State of New Jersey and special fundraising events.

Statistics (2016)

Calls Received

26,504

Calls Received

Life Saving Interventions

223

Life Saving Interventions

Sexual Assault Victim Accompaniments

97

Sexual Assault Victim Accompaniments


Sexual Assault Counseling Sessions

470

Sexual Assault Counseling Sessions

“Care-Calls” Made

4,225

“Care-Calls” Made

AGENCY HISTORY

On July 2, 1972 the first phone call was answered, “Hello, this is CONTACT. May I help you?” Since that day, we are proud of our record of continuous 24-hour telephone service to our callers, 365 days a year. Several thousand people have completed our volunteer training, serving many thousands of hours on the Crisis Helplines. Since 1972 we have responded to over one million calls for help, and those numbers continue to climb. Our services are offered free of charge, the only criteria is need.

It wasn’t long before the Reassurance program was added to our service providing a daily “care-call” to a homebound person made by an at-home volunteer, a unique idea that the community responded to with enthusiasm. With our entry into United Way came funding for Information & Referral services in 1980. In 1986 we responded to a growing need in the community, the home-alone-after-school child, by beginning our KidsLine program. In 1997, the State of New Jersey named CONTACT as the Sexual Assault Services response program for Burlington County, offering hospital, police and legal accompaniments along with specialized counseling for victims and their significant others and primary violence prevention education in the community. PetFriends, support for pet owners in grief, became part of CONTACT in 2000 to alleviate serious depression of pet loss, especially in the elderly population which has a high rate of suicide. And, in 2001, CONTACT continued its outreach to youth with TeenLine, a peer telephone helpline exclusively for and by teenagers. In addition, CONTACT has always offered Outreach & Education, providing our community with violence prevention and suicide prevention education as well as information on all our services.

Today, CONTACT is the designated responder in Burlington County for two national networks. As part of our suicide prevention efforts, we are the first response for the National Suicide Prevention Lifeline network and as part of the Rape, Abuse, Incest National Network (RAINN), we are first response for sexual assault victims.


Annual Report 2015/2016

Board of Directors

LEADERSHIP INTERVIEW

IMPORTANT LINKS

CONTACT USA (CUSA)
Adult Protective Services at Burlington County Board of Social Services
American Association of Suicidology (AAS)
American Foundation for Suicide Prevention (AFSP)
Burlington County Library System – Teen Page
Burlington County Office on Aging
National Alliance for the Mentally Ill (NAMI)
National Alliance of Information & Referral Systems (AIRS)
National Mental Health Association (NMHA)
New Jersey Coalition Against Sexual Assault
New Jersey Office of Victim Witness Advocacy
New Jersey Veterinary Medical Association
Official Burlington County NJ website
Pet Loss Support Page
Social Security Administration
State of New Jersey – Division on Women
The Association for Pet Loss and Bereavement
United Way of Greater Philadelphia and Southern New Jersey


CONTACT of Burlington County serves a diverse group of callers whose needs extend from emotional support or basic life necessities to individuals in crisis situations such as suicide, abuse or homelessness. Callers range in age from the elementary school child to the frail elderly including everyone in between, crossing gender, economic and social backgrounds. Our services are confidential and free-of-charge to our callers. When you don’t know where to turn…call CONTACT.

In crisis? Need assistance?

Call our 24/7 Helplines: 856-234-8888