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CONTACT’s TeenLine provides outreach to youth in the community with TeenLine, a teen to teen confidential helpline. TeenLine offers a nonjudgmental person of the same age group to listen and support the caller and, if appropriate, to provide referrals for any further resources that may be needed. TeenLine is a safe place where teens can talk to other teens about the stresses in their lives and discuss ways to manage those stresses. TeenLine also offers the support and adult supervision of CONTACT's Helpline should crisis intervention be needed. This program is available to middle and high school students. Our TeenLine program provides skills training, supervisory guidance and responsible duties. We focus on communicating, being aware of developing values, reaching out for help when needed and learning how to deal with crisis—skills and expectations that promote a positive self-image and self-sufficiency. TeenLine has limited hours of operation Monday-Friday during the school year. When teen volunteers are not present to answer or, in an emergency, teen callers have the option of being transferred to one of CONTACT’s 24/7 crisis helpline specialists. For more information on teen issues, please visit the following websites: www.co.burlington.nj.us/HAP Burlington County Healthy Adolescent Program
KidsLine
CONTACT’s KidsLine offers this "warmline" telephone service for elementary school children. It is a place where children can call if they are home alone, lonely, scared or just need to talk to someone. This program supports parental rules and can provide "out of harm's way" intervention, if necessary, for the safety of the child. The KidsLine program of CONTACT of Burlington County is the only helpline in Burlington County specifically aimed at elementary school-age children. As with adults, children also sometimes have the need to have someone to confide in about their fears or something that is going on in their life. The KidsLine provides them with a place where they can find comfort and security in the fact that there is someone available to call on if a need arises, 24-hours a day. KidsLine is answered by our teen volunteers when they are present during TeenLine hours. At all other times, KidsLine is answered personally by CONTACT’s 24/7 crisis helpline specialists. To report suspected child abuse, We do not provide on-line crisis intervention.
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